The Ghana Revenue Authority (GRA) is in the process of developing an online platform for the purposes of auctioning vehicles and goods at the Tema port by the close of this month.
The initiative, known as the E-Auction, will eliminate corruption associated with auctioning of goods at the ports.
Speaking at a ceremony to launch the GRA Service Charter, Commissioner-General of the GRA, Rev Dr. Amisshadai Owusu Amoah, disclosed that prospective vehicle buyers would go online to make their purchases without making a physical appearance at the port.
The Commissioner-General assured the public that his team is working assiduously to begin implementing the new initiative as another way of blocking revenue leakages that emanate from human intervention in auctions.
“We’re working to improve our services through various online and technology platforms such as that customers will feel comfortable dealing with us.
Rev. Amoah stated that customers would be made to pay immediately after an auction is electronically approved.
He further appealed to taxpayers to have confidence in the authority to deliver quality services moving forward.
The revised GRA Service Charter aims to improve customer service relations between the GRA and taxpayers.
