The Electricity Company of Ghana (ECG) has announced an extensive revenue mobilisation exercise set to take place from Monday, June 16, to Friday, June 27, 2025.
This exercise aims to target unpaid bills across all customer segments.
The focus of this initiative is to recover outstanding arrears from residential, commercial, industrial, and government customers, including Ministries, Departments, and Agencies.
In a statement issued on Wednesday, June 11, 2025, the ECG elaborated on the exercise, stating that, “This revenue mobilisation exercise will focus on all categories of customers with arrears- residential, commercial, industrial and Ministries, Departments and Agencies”.
The company warned that special teams will monitor the process, with strict measures in place for non-compliance.
“The exercise will be monitored by special teams who will apprehend and prosecute customers who attempt to interfere with the exercise, and/or undertake illegal self-reconnection after disconnection,” the statement read.
This move is part of ECG’s ongoing efforts to tackle revenue shortfalls, which have been impacting its ability to deliver efficient services.
Customers with outstanding bills are strongly encouraged to settle their accounts promptly to avoid disconnection and additional fees for reconnection.
“Customers with arrears are advised to pay their bills now to avoid disconnection and payment of reconnection fees,” the ECG stressed, suggesting the use of convenient payment options like the ECG Mobile App available on the Google Play Store or by contacting the ECG call centre at 0302611611.
