Grace Tsotsoo Quaye
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Major shake-up hits Ghana Health Service
The Ghana Health Service (GHS) has revealed a significant reshuffling of regional…
Horrific accident on Akyem Boadua road claims 8 lives
A tragic accident at Akyem Boadua in the Eastern Region has claimed…
History, come back! February 24 et al.,
Monday, February 24, 2025, was the 59th anniversary of the 1966 coup…
Using Agriculture to Define Ghana’s Destiny: An Open Letter to the Minister for Food and Agriculture
Dear Honourable Minister, Congratulations on your appointment as Ghana’s minister for food…
Shirley A. Botchwey: Working for equality is a permanent struggle
March 8 is International Women’s Day. We celebrate the day because the…
That’s Photogenic: The effect of online photos on the customer’s experience
It is a fact that the customer’s experience rests heavily on the…
Thoughts on how technology can advance gender equality within society
Gender equality is a fundamental human right, yet it is still a…
The ABC of reinsurance: Who provides financial protection to insurance companies?
Reinsurance is basically an insurance protection for insurance companies after they have…
Pillars of customer engagement – the customer as a bedrock of every organisation
In some of my publications on Customer Service Excellence, I have shared…
