Prospective job seekers can find below the advertised jobs in the May 30, 2025, edition of the Daily Graphic as published in the paper today.
Other online jobs
Careers In Ghana : Recruitment Consultancy
Business Support Administrator (Retail)
Careers In Ghana : Recruitment Consultancy • Ghana • via Jobgether
Full-time
Job description
This a Full Remote job, the offer is available from: Ghana
This is a remote position.
Our Client (UK Based), a facility management company and a retail business serving hundreds of Clients in Ghana and UK businesses is seeking to employ an ambitious, focused, talented and honest Business Support Administrator to join their team in Accra, Ghana.
Key Responsibilities
• Raising Purchase orders, receipting into producing invoices for clients.
• Work with Business Directors supplier to ensure smooth operation of the contracts with individual clients and other businesses and businesses.
• Responsible for stock and sales, processing orders and ensuring that when the delivery is received it is stored correctly and Management advised of any issues.
• Support HR, coordinating interviews, organize new starter packs, HR filing and updating of personnel files.
• Payroll support.
• Marketing support.
• General administration duties.
• Contribute to the effective application and development of procedures adhering to timescales which enable the completion of the day-to-day activities.
• Coordinate the delivery of goods and services to all clients.
• Run essential errands such as banking, client visits, sourcing of office essentials etc.
Requirements
• A minimum of Bachelors’ degree level in any related field.
• Sound clerical or administration experience.
• Intermediate knowledge of computer systems (Google, Access, Excel, Word and modern ERP systems)
• Strong verbal and written communication skills.
• Good organizational skills, and able to prioritize tasks, manage multiple deadlines, and see tasks through to completion.
• A sound knowledge of what makes excellent customer service, including a professional telephone manner.
• An awareness of how to treat confidential and sensitive information appropriately.
• A flexible approach to their work, and able to work well with minimal supervision.
• A good attention to detail, with a real focus on accuracy, and will work hard to ensure a right first-time approach.
• Very comfortable working with numbers, and able to analyze and interpret data effectively.
• Good knowledge of the use of social media platforms i.e., Facebook, Instagram, snapchat and WhatsApp.
Project Growth
Customer Service Representative
Project Growth • Accra • via LinkedIn Ghana
11 hours ago
Contractor
No Degree Mentioned
Job description
Our client provides a cloud-based communication platform designed to help businesses improve outreach and customer service operations. They are seeking a motivated and personable Customer Service Representative to join their team. In this role, you will handle inbound and outbound calls, assist with customer inquiries, and help maintain pipeline health to ensure customer satisfaction. You’ll work with tools like Zendesk for ticketing and CallTools for dialing, and occasionally assist with live chats and Zoom calls.
Location: Fully-Remote (Work from Home), 8 AM – 8 PM EST
Key Responsibilities
• Inbound & Outbound Calls:
• Handle inbound calls, answer customer inquiries, and resolve issues promptly.
• Make outbound calls to clients per provided lead lists to follow up on queries and drive satisfaction.
• Maintain and manage a healthy customer pipeline to ensure client satisfaction.
• Zendesk Ticketing:
• Manage customer inquiries and support tickets using Zendesk.
• Log and track customer issues accurately in the ticketing system.
• Zoom Calls:
• Conduct Zoom calls with customers as needed, providing detailed support and resolving concerns.
• Customer Engagement & Satisfaction:
• Maintain high customer satisfaction by delivering professional, helpful, and timely support.
• Occasionally handle live chats, ensuring prompt and effective client issue resolution.
• Sales Support:
• Understand client needs and upsell services when appropriate, contributing to company growth.
Qualifications
• 1-2 years experience in customer service, phone sales, or similar customer-facing roles.
• Fluency in English with an American-sounding accent is required.
• Strong communication skills with a professional and friendly demeanor.
• Experience using Zendesk and CallTools is preferred.
• Stable Wi-Fi connection and own equipment for efficient call handling and task management.
• Basic computer skills including Google Suite and CRM systems.
• Positive attitude and motivation to deliver excellent customer service.
What Success Looks Like
• Consistently high customer satisfaction with positive feedback.
• Timely, effective resolution of customer issues via Zendesk and direct interactions.
• Efficient outbound calling to maintain pipeline health and engage new clients.
• Professionalism and productivity maintained in a fast-paced environment.
• Consistent achievement of customer service goals and targets.
Opportunity
This is an excellent opportunity for someone passionate about customer service to join a growing company and make a meaningful impact. If you enjoy helping others, possess great communication skills, and are eager to grow in a dynamic, supportive environment, we encourage you to apply!
Application Process
To be considered for this role these steps need to be followed:
• Fill in the application form
• Record a video showcasing your skill sets
